If you ever needed proof that even a minor technology misstep can cause global upset, here it is:
Last Friday, an outage caused by a vendor software release impacted hospitals, airports and many other businesses core to our infrastructure.
The magnitude of the disruption was felt across various sectors, putting critical operations on hold across businesses of all sizes.
Here at Rightworks, our team worked through the night to ensure that our firm and business clients were back online by Friday morning to avoid additional downtime and missed opportunities. Our clients rely on the Rightworks OneSpace cloud to access all of their accounting, tax and business applications in a single, secure place; downtime isn’t an option for us…or for them.
Last week’s incident underscores the importance of having a reliable technology partner you can depend on during critical times, and we at Rightworks pride ourselves on being that partner.
So, let’s take a closer look at how we’re continuing to prioritize secure access to your critical data in our cloud, ensuring your business stays online no matter the circumstances.
If you’re not in the cloud, now is the time
After spending years working in cloud migration strategy and consulting with many clients from different industries about why the cloud makes sense for their particular business, last week’s events brought me back to where I started…
A core value proposition of moving to the cloud has always been:
- Limited downtime.
- Consistent access to your data as it is replicated across locations.
If your device fails, you can access your critical applications on another computer, limiting the kind of downtime we saw with last week’s events.
Not all clouds are created equally
But in my experience, not all clouds are created equal. OneSpace is the ideal backup plan for our firms and businesses when things go wrong because it is fully managed for you. If catastrophe strikes, our team will make sure your access is back as quickly as possible.
Our job is to keep you ahead of your peers
Further, working every day on the Rightworks product team, I can say it’s also our job to keep you ahead of your peers. We know that your move into the cloud doesn’t just mean storage; it means collaborating with clients and driving business improvements with your data.
We get IT
While I think it’s always a great time to choose a reliable cloud partner, hopefully, last week gave you some extra incentive to consider partnering with Rightworks so you can experience the benefits of OneSpace.
The complexities of modern business operations for firms and small businesses require specialized knowledge and expertise. We get it, and we’re here so you can focus on what you do best: serving your clients.
Choose a dedicated cloud partner you can rely on
To describe it succinctly, scale matters.
Rightworks has the ability to make our clients our number one priority because we have deep expertise across dedicated business lines, including expert client success, security and infrastructure teams:
- Our size enables us to focus on business continuity for our clients no matter what the cause, particularly because we can staff emergencies around the clock.
- Downtime is costly and disruptive, so our first commitment is to avoid it as much as possible. Our response to last Friday’s outage is just one example of our ability to react quickly and resolve even massive issues promptly, minimizing the potential impact on your business.
- Scale enables us to keep a pulse on accounting and small business trends in a way smaller providers simply can’t match. The technology landscape is constantly evolving, and while you need to keep pace with these changes, you also have clients to serve. To focus on what matters, you need more than a cloud provider: You need a partner who deeply understands your entire tech stack and how the applications in it integrate to achieve best-in-class performance.
Third-party software updates, compliance requirements, and emerging technologies like AI challenge our firms and the businesses they serve. Rightworks supports these areas with continuous learning and an ongoing product release cycle that helps clients stay ahead of what they need rather than scrambling when they realize they’ve already been left behind.
Security challenges are growing and could be the source of your next disruption
When you choose OneSpace as your managed cloud partner, you leave proactive protection to us.
Cyberthreats are becoming increasingly sophisticated and breaches can have severe consequences. Large attacks with global implications could cause future downtime for your firm or business. Choosing a partner who stays one step ahead of threats with a best-in-class tech stack is crucial for your business continuity and the overall safety of your client data.
OneSpace’s security strategy starts with best-in-class Tier III and IV data centers plus our internally staffed infrastructure and security teams. OneSpace houses both SaaS and desktop-based applications for clients, ensuring all your applications have the same level of protection.
Our security approach then extends to training your people, protecting your devices with ongoing monitoring and enterprise-grade threat-hunting technologies, and providing for your compliance needs with the creation of a Written Information Security Plan (WISP). Our product strategy maintains that the definition of the cloud is increasingly expansive, and today’s networks require protection everywhere you work.
To learn more about OneSpace, speak with one of our cloud experts today.