Anna Skowronek

This blog is part of the August Thought Leader newsletter. We’ve all heard the song, “The Wheels on the Bus,” and a lot of you have heard us say (over…

One million dollars. (Cue Austin Powers’ nemesis, Dr. Evil.) Some firms surpassed that number a long time ago and have set a new goal of $2.5 million. For other firms,…

Happy New Year! Looking back at 2022, both staffing and technology were big challenges for most firms. Raise your hand if you turned to new technology or other alternatives to…

You’ve probably heard us talk a lot about the concept of Smart Client Management recently…and for good reason. It’s not only helping accounting firms think through their existing client list,…

These days, one bad experience can send a client running for the hills—and right into the arms of a competitor. Second chances aren’t typically awarded in today’s cancel culture, which…